Welcome to the official website of Big Gorkha Security Service Pvt. Ltd. (BGS). By accessing or using our website or services, you agree to comply with and be bound by the following terms and conditions. If you do not agree with any part of these terms, please refrain from using our website or services.


1. Company Overview

Big Gorkha Security Service Pvt. Ltd. is a registered private security and cleaning service provider based in Kathmandu, Nepal, offering:

  • Manned guarding & mobile patrols

  • Reception & front desk security

  • Cleaning and housekeeping services

  • Bouncer & event security

  • Specialized security solutions


2. Service Agreement

  • All services provided are subject to a formal written agreement or contract.

  • The service scope, duration, payment terms, and client obligations are detailed within the agreement.

  • Emergency or one-time services may be offered based on availability and confirmed with a formal quotation.


3. Client Responsibilities

  • Clients are responsible for providing safe and appropriate access to the premises.

  • Any changes to agreed service schedules or scope must be communicated in writing.

  • Clients must ensure that any security or cleaning staff deployed are treated with respect and are not exposed to unsafe or unlawful conditions.


4. Payment Terms

  • All payments must be made on time as per the invoice or contractual terms.

  • Delayed payments may result in service suspension or termination.

  • The quoted prices are exclusive of VAT (13%) unless stated otherwise.


5. Cancellations & Refunds

  • A minimum of 15 days' written notice is required for cancellation of ongoing service contracts.

  • Refunds are not applicable for services already rendered.

  • For one-time services, cancellation made less than 48 hours prior to service may incur a charge.


6. Staff Conduct & Liability

  • All staff provided by BGS are fully vetted, trained, and insured.

  • BGS shall not be held liable for damages or losses caused by client negligence or acts beyond our control (e.g., natural disasters, criminal acts by third parties).

  • If any staff member is found to be acting unprofessionally, please report it immediately for internal action.


7. Use of Website

  • You may use our website for lawful purposes only.

  • Unauthorized use of this site may result in a claim for damages and/or be a criminal offense.

  • Any content, logo, or imagery on the site is the intellectual property of Big Gorkha Security Service and must not be copied or reused without permission.


8. Privacy Policy

  • We collect personal information (e.g., inquiries, CVs) solely for service purposes and do not share data with third parties without consent.

  • For full details, please refer to our Privacy Policy.


9. Modifications

Big Gorkha Security Service Pvt. Ltd. reserves the right to amend these terms at any time without prior notice. Updates will be posted on this page, and continued use of our services implies acceptance of the revised terms.


10. Contact Information

For any inquiries related to these terms, please contact:

Big Gorkha Security Service Pvt. Ltd.
πŸ“ Maharajgunj-03, Panipokhari, Kathmandu
πŸ“ž 01-4521871 | 9851125297
πŸ“§ biggorkha2066@gmail.com
🌐 www.bgss.com.np