How Can We Help You Today?

At Big Gorkha Security Service Pvt. Ltd., your satisfaction and safety are our top priorities. Whether you're an existing client or a new visitor, we are here to provide you with timely support, answers to your questions, and the help you need.

Our support team is available 24/7 to assist you with service inquiries, billing questions, complaints, recruitment details, or any general information.


πŸ“ž Get in Touch

πŸ“ Office Address:

Maharajgunj-03, Panipokhari, Kathmandu, Nepal

☎ Phone Support:

  • Landline: 01-4521871

  • Mobile: 9851125297

πŸ“§ Email:


πŸ’¬ Frequently Asked Questions (FAQ)

Q. How do I hire a security guard or cleaning team?
A. You can call us directly or fill out our Contact Form. Our support team will guide you through service plans, pricing, and availability.

Q. Can I request emergency cleaning or last-minute security coverage?
A. Yes, we offer 24/7 emergency response. Please contact our hotline for urgent needs.

Q. Do you offer service packages for businesses?
A. Absolutely. We offer customized packages for embassies, offices, retail, residences, events, and institutions.

Q. I want to apply as a guard, bouncer, or cleaner. How can I join?
A. Visit our Careers Page or email us with your CV. We recruit vetted and trained professionals regularly.

Q. I have feedback or a complaint. How can I report it?
A. We value your feedback. Please email us or use the Client Feedback Form. All concerns are handled with professionalism and confidentiality.


🧾 Service Request & Tracking

Already a client? Need to:

  • Request additional support?

  • Report a missed shift or delayed service?

  • Request a cleaning reschedule?

  • Raise a billing query?

Use the contact details we have provided to reach our Dedicated Contract Manager directly.


πŸ›‘οΈ Trusted Support, Every Day

We understand that in the business of security and cleaning, trust, speed, and communication matter most. That's why our support isn’t just about solving issues — it’s about giving you peace of mind.

We're here for you — 24 hours a day, 365 days a year.